Shipping policy

Processing Time 

Orders are processed within 3-5 business days. Personalized, made-to-order, and handmade items may require additional processing time depending on the complexity of the order. If your order requires extra time, we will notify you by email.

Shipping Rates & Delivery times 
Shipping costs are calculated at checkout. Delivery times vary based on the shipping method selected and your location.

Order Tracking 
Once your order ships, you will receive a confirmation email with tracking information. 

Delays 
While we strive to ship orders promptly, delivery delays caused by carriers, weather, holidays, or other circumstances beyond our control may occur.

Incorrect shipping address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery ( or the expected delivery date ) at anasdesigns1972@gmail.com so we can assist you.

Contact Us 
If you have any questions about shipping, please contact :

Ana's Designs LLC 
Email: anasdesigns1972@gmail.com
Phone: (954) 667-8135.